Leadership

Board of Directors &
Executive Management

Our leadership team combines deep banking expertise, strong governance, and a customer-first mindset. The Board provides strategic oversight and risk stewardship, while the Management Team leads daily execution across digital banking, lending, operations, compliance, and member experience.

  • Strong governance & risk oversight
  • Operational excellence & innovation

“We are committed to responsible growth, trusted relationships, and modern financial solutions that help our members thrive.”

  • Governance & Strategy
  • Member-first Leadership

Meet Our Leadership

Board of Directors & Management Team

Explore our leadership by group. Each leader brings specialized expertise across governance, finance, technology, compliance, and member services.

MH
Board

Michael Harrington

Chairman of the Board

Leads board governance and long-term strategy, with a focus on sustainable growth, community impact, and enterprise risk oversight.

Governance • Strategy
EW
Board

Evelyn Whitmore

Vice Chair

Supports board leadership and performance. Brings deep experience in retail banking operations and member experience transformation.

Operations • Member Experience
DG
Board

Dr. Daniel Greene

Board Treasurer

Oversees financial stewardship and reporting, ensuring strong capital management, liquidity planning, and transparent performance metrics.

Finance • Oversight
SP
Board

Sophie Pembroke

Chair, Audit & Risk Committee

Guides audit planning, controls assurance, and risk governance to strengthen resilience, compliance, and accountability.

Audit • Risk
JM
Board

James “Jamie” Mitchell

Chair, Governance & Nominations

Leads board succession, policy review, and governance standards to ensure effective oversight and leadership continuity.

Governance • Policy
AP
Board

Aisha Al-Farsi

Director

Brings expertise in regulatory strategy and ethical finance, supporting risk-aware growth and strong compliance culture.

Compliance • Ethics
AC
Board

Amelia Clarke

Director

Advocates for member value and product clarity, with a background in consumer finance and service design.

Consumer Finance • Service Design
KJ
Board

Kevin Johnson

Director

Supports responsible lending strategy and community development initiatives, strengthening local partnerships and access to credit.

Lending • Community
JL
Board

Jonathan Lewis

Director

Provides oversight on technology strategy and cybersecurity posture, championing secure digital banking and resilient infrastructure.

Technology • Cybersecurity
YL
Board

Yuki Nakamura-Lee

Director

Advises on data governance and analytics. Brings a global perspective on digital trust, customer privacy, and innovation.

Data • Privacy
ER
Management

Emma Richardson

President & Chief Executive Officer

Leads enterprise strategy, culture, and execution—driving member growth, service excellence, and responsible innovation across all channels.

Strategy • Leadership
BW
Management

Benjamin Walker

Chief Financial Officer

Oversees financial planning, performance reporting, and capital strategy—ensuring strong liquidity, disciplined growth, and operational efficiency.

FP&A • Capital
OT
Management

Oliver Thompson

Chief Operating Officer

Leads day-to-day operations across branches and shared services, strengthening process excellence, service quality, and performance discipline.

Operations • Delivery
LP
Management

Lauren Parker

Chief Risk Officer

Manages enterprise risk frameworks, credit risk governance, and resilience planning, helping the credit union grow safely and sustainably.

ERM • Credit Risk
NG
Management

Noah Grant

Chief Information Officer

Leads core banking systems, infrastructure, and digital reliability—prioritizing secure operations, modernization, and scalable platforms.

IT • Infrastructure
PC
Management

Priya Chatterjee

Chief Digital Officer

Drives digital product strategy, mobile banking experience, and data-informed service design—making banking simpler and faster for members.

Digital • Product
HF
Management

Hannah Fitzpatrick

Chief People Officer

Leads talent strategy, leadership development, and culture—supporting teams with learning, inclusion, and high-performance practices.

People • Culture
AM
Management

Ahmed Mansour

Chief Compliance Officer

Oversees regulatory compliance, AML program management, and policy governance— ensuring strong controls and transparent member protection.

Compliance • AML
SC
Management

Sophia Carter

Chief Marketing Officer

Leads brand, communications, and growth marketing—enhancing member engagement across digital, branch, and community channels.

Brand • Growth
RS
Management

Ryan Sullivan

Chief Lending Officer

Leads consumer and business lending, credit policy execution, and portfolio health— improving access to credit while managing risk.

Lending • Portfolio

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